Shipping policy

.


🚚 Shipping Policy

Last Updated: February 17, 2026

At Zarqa.shop, we are committed to delivering your orders quickly, safely, and reliably across Pakistan.


Shipping Locations

We currently ship within Pakistan only.
International shipping is not available at this time.


Order Processing Time

  • Orders are processed the same day after confirmation

  • Orders placed on public holidays or during high-volume periods may be processed on the next working day

Once your order is processed, it is handed over to our courier partner for delivery.


Delivery Time

  • Estimated delivery time: 3 to 5 business days

  • Delivery times may vary depending on your location and courier operations

Please note that delivery timelines are estimates and not guaranteed.


Shipping Charges

Free shipping is available on all orders across Pakistan.
There are no hidden shipping fees.


Courier Partners

We use trusted courier services to ensure safe delivery, including:

  • Leopards Courier

  • TCS

  • Trax

The courier partner is selected based on your delivery location.


Order Tracking

Once your order is dispatched, tracking information will be shared with you via WhatsApp or phone, allowing you to monitor your shipment until delivery.


Cash on Delivery (COD)

  • COD is available nationwide

  • No extra charges apply for COD orders

  • Our team may contact you for order confirmation before dispatch


Delivery Delays

While we aim to deliver orders on time, delays may occur due to:

  • Courier issues

  • Weather conditions

  • Remote locations

  • Events beyond our control

Zarqa.shop is not responsible for delays caused by courier services once the order has been dispatched.


Incorrect Address or Failed Delivery

Please ensure your shipping address and contact number are accurate at checkout.
Zarqa.shop is not responsible for delivery issues caused by incorrect or incomplete address details.


Damaged Packages During Shipping

If your package arrives damaged:

  • Contact us immediately via WhatsApp

  • We will assist you according to our Return, Refund & Exchange Policy


Contact Us

If you have any questions about shipping or delivery, feel free to contact us anytime:

📱 WhatsApp / Call: 0314-2102406
📧 Email: 1milliondollar82@gmail.com
Support Availability: 24 Hours